Method of payment and refund
Each payment by the buyer can only be made by means of one of the methods indicated in the appropriate web page by the supplier.
Any reimbursement to the buyer will be credited through one of the methods proposed by the supplier and chosen by the buyer, in a timely manner and, in the event of exercising the right of withdrawal, as governed by clause 13, point 2 and following of this contract, At the latest within 14 days from the date on which the supplier became aware of the withdrawal itself.
5.3 All communications relating to payments take place on a special line of the supplier protected by encryption system. The supplier guarantees the memorization of this information with a further level of encryption and in accordance with the provisions of the current discipline on the protection of personal data.
Times and methods of delivery, the supplier will deliver the selected and ordered products, in the manner chosen by the buyer or indicated on the website at the time of the offer of the property, as confirmed in the e-mail referred to in point 4.2.
Shipping times may vary from the day of the order to a maximum of 10 working days from the confirmation of the same. In the event that the supplier is not able to ship within this term but, in any case, within that indicated to the following point, a timely notice will be given by e-mail to the buyer.
The methods, times and shipping costs are clearly indicated and well highlighted at the address
In any case, the right of withdrawal is the right to withdraw from the contract stipulated, without any penalty and without specifying the reason, within the deadline of 14 (fourteen) days starting from the day of receipt of the purchased asset. In the event that the professional has not satisfied the information obligations on existence, methods and times of return or withdrawal of the asset in the event of exercising the right of withdrawal pursuant to art. 52 of the Consumer Code, the deadline for exercising the right of withdrawal is 1 year and 14 days and starts from the day of the reception of the goods by the consumer.
If the buyer decides to make use of the right of withdrawal, he must notify the seller by choosing the most appropriate means:
- by registered letter with return receipt At Piazza Ludovico Ariosto 6, Catania 95127 or
- by e-mail to the e-mail email@example.com
For the purposes of exercising the right of withdrawal, the consumer can use the "type form" of withdrawal:
Recipient [Simone Paolo Accetti, Piazza Ludovico Ariosto 6, Catania Cap 95127, Tel 3203419494, email: firstname.lastname@example.org:
With this me/we notify the withdrawal from my/our sales contract of the following goods/services: [Insert the description of the goods/services]
Ordered the [Insert the date]/received the [Insert the date]
Name of the consumer (s) [enter the name]
Consumer address (s) [Enter address]
Signature of the consumer (s) (only if this form is notified in paper version)
Date [insert date]
However, the return of the property must take place at the latest within 14 (fourteen) days from the date of receipt of the property itself. In any case, to have the right to the full reimbursement of the paid price, the asset must be returned intact and, in any case, in the normal state of conservation.
The buyer cannot exercise this right of withdrawal for the purchase contracts for audiovisual products or sealed computer software, which have been open by the same, as well as tailor -made or clearly customized assets or which, by their nature, cannot be sent back or they risk deteriorating or altering quickly, supplying newspapers, periodicals and magazines, as well as goods whose price is linked to fluctuations in the financial market rates that the professional is unable to control and in any other case provided for by art. 59 of the Consumer Code.
The expenses that the buyer will have to incur are those of the return of the property. In the case of very voluminous objects, the seller reserves the right not to reimburse the cost of shipping the package sent to the outward legal, in this case the only product cost will be reimbursed in full excluding shipping costs.
The supplier will refund the amount paid by the buyer within the deadline of (fourteen) days from receipt of the communication of withdrawal.
With the receipt of the communication with which the buyer communicates the exercise of the right of withdrawal, the parties of this contract are dissolved by the mutual obligations, without prejudice to the provisions of the previous points of this article.